Help Centre

Everything you need to know

 

Payment & Charges

Once you have arrived at your drop off point, the driver will end the trip via the app. The rider will then be prompted with a screen displaying the total fare price, as well as the opportunity to provide a rating and feedback for the service that they have received.

If your Muve wallet is active, payments will be automatically debited from your MUVE wallet. Please refer to our terms and conditions for more details regarding payments.
Rider payments - Example
Fare $30.00  
Toll $2.00  
Tip $5.00  
C.C Surcharge for Tolls & Tips $0.14 2% C.C Surcharge
     
Sub Total $37.14 Fare + Toll + Tip + C.C Surcharge
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