Help Centre

Everything you need to know

 

Earnings

You can track your earnings at any time via the driver app. MUVE will deposit your earnings – less any applicable fees – on a weekly basis. You will receive email notifications to confirm the transfer of funds. If you have any enquiries regarding your payments, please do not hesitate to contact our team via the driver support line.
Rider payments - Example
Fare $30.00  
Toll $2.00  
Tip $5.00  
C.C Surcharge for Tolls & Tips $0.14 ( 2% C.C Surcharge )
     
Sub Total $37.14 ( Fare + toll + Tips + C.C Surcharge )
Driver payment - Example 01
Fare $30.00  
CC Surcharge $0.90 ( Fare * 2% ) + 0.30
Booking Fee $1.65  
Muve Commission with 11% GST $3.02 ( Fare - ( CC Surcharge + Booking Fee )) * Muve Charges of 11%
Toll $2.00  
Tip $5.00  
     
Net Transferred Amount $31.43 (Fare - ( CC Surcharge + Booking Fee + Muve Commission)) + Tolls + Tips
Driver payment - Example 02
Fare $50.00  
CC Surcharge $1.30 ( Fare * 2% ) + 0.30
Booking Fee $1.65  
Muve $5 offer (a fixed commission) $5.50 ( $5 + GST )
Toll $2.00  
Tip $5.00  
     
Net Transferred Amount $48.55 (Fare - ( CC Surcharge + Booking Fee + Muve Commission)) + Tolls + Tips
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